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Front Office Coordinator(Italian - Amstelveen)

HP / CPL Integrated Services

Name: HP / CPL Integrated Services

English, Italian
Code: JO-1610-342221_26
The Netherlands

We are looking for a motivated individual to serve as a Italian speaking Front Office On-site Coordinator in Amstelveen!
As a Front Office On-site Coordinator, your main duties will be to aid in the support of business-to-business (B2B) customers by identifying cases and dispatching the necessary resources to resolve issues. You will also be working closely with the Reverse Logistics Co-ordinator.
You will be managing the dispatch and direction of field engineers and spare parts in order to successfully resolve customers' issues, ensuring exceptional standards of customer support are upheld, and reaching Key Performance Indicators.
This will be initially a seven-month contract.
Minimum requirements:
Experience of working in an office, administrative, logistics or customer service environment
Fluency in both Italian and English
The ability to work well in a team
You must be living in the Netherlands, and have a SOFI Number.

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